Privacy & Sexual Harassment Policy
We aim for the Lagom principle in all that we do. "Lagom" is a Swedish concept that translates to "just the right amount" or "not too much, not too little," emphasizing balance and moderation in all aspects of life. Our Privacy & Sexual Harassment Policy follows the same principle in covering what's important, without being overly wordy.
Privacy Policy
This Privacy Policy applies to all products, services, and websites offered by PLUNJ and its affiliated companies. By using PLUNJ's services, you agree to the practices described in this Privacy Policy and in our Terms & Conditions.
If you have any questions, please contact us through our website.
1. Payment Information
- PLUNJ does not store, collect, or retain your specific payment information
- All payments are processed through third-party payment providers that comply with PCI and all applicable regulatory requirements
- For questions about how your payment data is used or processed, please contact us via our website
2. Personal Information We Collect
When you sign up for or use any PLUNJ service, we may collect and retain personal information such as your name, contact details, service history, and preferences. We use this information to:
- Respond to your requests
- Customize services and offerings
- Improve our services, operations, and communications
- Communicate with you about appointments, updates, or promotions
If you believe inaccurate or inappropriate information has been obtained or shared through your use of the site, please contact us immediately.
3. How We Use and Share Data
PLUNJ does not share personal or mobile information with third parties for marketing purposes — even with consent. We only share data in limited circumstances, such as:
- With your explicit consent
- With trusted service providers that process data on our behalf
- To comply with applicable laws, legal processes, or enforceable regulations
- To detect or prevent fraud, security, or technical issues
- In connection with a merger, acquisition, or other business transfer
- When sharing aggregated, non-personal information that cannot identify you
Your data is never sold.
4. Data Transfer & External Sharing
PLUNJ does not transfer consumer data to external organizations except when:
- Required by law
- Necessary for core functionality (e.g., payment processing or booking systems)
We do not sell, rent, or share consumer data with external organizations under any circumstances.
5. Opt-Out Rights
You may opt out of marketing or promotional communications at any time.
SMS/Text Messages
- To stop receiving text messages, reply STOP
- For assistance, reply HELP or contact us through our website
- Message frequency may vary
- Message and data rates may apply
Emails
- Click the unsubscribe link at the bottom of any marketing email
- Opting out of marketing communications will not affect transactional or service-related messages (e.g., appointment confirmations)
6. Security Measures
We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Access to personal information is restricted to employees, contractors, and authorized agents who need the information to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may face discipline if they fail to meet these obligations.
7. Access, Correction, and Deletion Rights
You may request:
- Access to your personal information
- Corrections if the data is inaccurate
- Deletion of your data, where legally permissible
We will make a good-faith effort to comply with these requests unless the information must be retained for legal, regulatory, or legitimate business purposes.
To submit a request, contact us through our website.
8. Cookies
Cookies are alphanumeric identifiers transferred between your browser and PLUNJ's servers. We use cookies to:
- Remember your preferences
- Improve site performance and user experience
- Track advertising and site analytics
- Compile aggregate data about site traffic and interactions
You can disable cookies through your browser settings. However, some site features may not function properly if cookies are turned off.
9. Messaging (SMS & Email) Terms
PLUNJ may send you informational or promotional messages related to your account, appointments, or offers.
- Message Frequency: Messages may be recurring
- Rates: Message and data rates may apply
- Opt-Out: Reply STOP to unsubscribe
- Help: Reply HELP, or contact us via our website
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If material changes are made, we will provide notice — for example, by posting an updated version on our website with a revised effective date.
Your continued use of PLUNJ services after an updated policy is posted constitutes acceptance of the changes.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please contact us through our website.
Sexual Harassment Policy
Zero Tolerance for Sexual Harassment
PLUNJ is committed to providing a safe and respectful environment for all our employees and customers. We will not tolerate any form of sexual harassment, including unwanted advances, requests for sexual favors, and any other verbal or physical conduct of a sexual nature.
This policy applies to all employees, customers, vendors, and anyone else who interacts with our business. We will take all complaints of sexual harassment seriously and will promptly investigate any allegations.
Definition and Examples of Sexual Harassment
PLUNJ prohibits sexual harassment and retaliation of or against its customers, employees, contractors, volunteers, guests, vendors, and others. Examples of conduct that violates this policy include:
- Unwelcome sexual advances, flirtations, leering, whistling, touching, pinching, assault, or blocking normal movement
- Requests for sexual favors or demands for sexual favors in exchange for favorable treatment
- Obscene or vulgar gestures, posters, or comments
- Sexual jokes, noises, or comments about a person's body, sexual prowess, sexuality, sexual experience, or sexual deficiencies
- Propositions or suggestive or insulting comments of a sexual nature
- Conversation about one's own or someone else's sex life
- Conduct or comments consistently targeted at only one gender, gender identity, or gender expression even if the content is not sexual
- Teasing or other conduct directed toward a person because of that person's gender, gender identity, or gender expression
- Sexual stereotyping
Retaliation
Retaliation is when someone takes negative action against another person for reporting a violation of this policy, opposing practices prohibited by this policy, participating in the reporting and investigation process, or assisting in an investigation or proceeding related to a violation of this policy.
This violates our company policy and is also illegal under federal, state, and local law. Adverse conduct may include actions that discourage someone from reporting sexual harassment, avoiding or ostracizing someone who reports it, using threats or intimidation to prevent someone from reporting, or denying employment benefits to someone who reports or encourages reporting.
Reporting Sexual Harassment
If you experience or witness sexual harassment at our sauna and cold plunge studio, please report it immediately to a manager, supervisor, or company employee. If you do not feel comfortable reporting to them, please contact the owner directly at saltlakecity@plunj.co.
Investigating Sexual Harassment
We will investigate all reports of sexual harassment promptly, thoroughly, and impartially. Our investigation will be kept confidential to the extent possible. We will interview all relevant parties and gather any evidence that can help us determine the facts.
Disciplinary Action
If we determine that sexual harassment has occurred, we will take appropriate disciplinary action against the offending party, up to and including termination of employment or expulsion from the premises. We will also take steps to protect the complainant from any retaliation or further harassment.
Customer Protection
We take our customers' safety seriously and will not tolerate any sexual harassment towards them. If we receive a report of sexual harassment from a customer, we will investigate it promptly and take appropriate action against the offending party, which may include barring them from the premises.
Commitment to Safety
Sexual harassment has no place at PLUNJ. We are committed to creating a safe and respectful environment for all our employees and customers. If you experience or witness sexual harassment, please report it to us immediately so we can investigate and take appropriate action.